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  • My vehicle had some damage but it was repaired. Why have I been charged?
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My vehicle had some damage but it was repaired. Why have I been charged?

Any repairs made to the vehicle before it is returned must meet the BVRLA standards and be carried out by repairers who can provide a fully-transferable warranty on their work.

How can I reduce the chances of incurring end-of-lease charges when returning my vehicle? What items do I need to return with the vehicle? My vehicle has been damaged but it wasn't my fault, why am I being charged? My vehicle was returned in immaculate condition / the inspector told me that my vehicle was in great condition. Why have I been charged? Can I have evidence that you have repaired the damage listed in the inspection report? Can I cancel my contract early? Can I change my car part way through the contract?

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    Novuna Vehicle Solutions is a trading style of Mitsubishi HC Capital UK PLC. Authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. Registered Office: Novuna House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP. Registered in Cardiff under company no. 1630491. VAT Reg. no. GB 823 8248 22