What items do I need to return with the vehicle?

The following are examples of items that must be returned at point of collection (please note that this list is not exhaustive):

Removable equipment, such as parcel shelves, load covers and head rests
Service book
All sets of keys
Owner's manual
Locking wheel nuts

If these are not available at point of collection, they will be deemed as missing and maybe chargeable in accordance with the relevant manufacturers costings.

How can I reduce the chances of incurring end-of-lease charges when returning my vehicle? My vehicle has been damaged but it wasn't my fault, why am I being charged? My vehicle had some damage but it was repaired. Why have I been charged? My vehicle was returned in immaculate condition / the inspector told me that my vehicle was in great condition. Why have I been charged? Can I have evidence that you have repaired the damage listed in the inspection report? Can I cancel my contract early? Can I change my car part way through the contract?