My vehicle has been damaged but it wasn't my fault, why am I being charged?

Damage on the vehicle at the time of return is chargeable if it is not deemed as fair wear and tear.

If you are concerned about damage to your vehicle, please refer to the relevant BVRLA Fair Wear and Tear guide.

How can I reduce the chances of incurring end-of-lease charges when returning my vehicle? What items do I need to return with the vehicle? My vehicle had some damage but it was repaired. Why have I been charged? My vehicle was returned in immaculate condition / the inspector told me that my vehicle was in great condition. Why have I been charged? Can I have evidence that you have repaired the damage listed in the inspection report? Can I cancel my contract early? Can I change my car part way through the contract?