How can I reduce the chances of incurring end-of-lease charges when returning my vehicle?

If you believe to have any issues which may be a manufacturer fault prior to the return of your vehicle, it is important to remember it is the customers responsibility to bring this to the attention of the dealer before return.

The resale value of a vehicle has no bearing on the damage found, charges are applied when damage is out of fair wear and tear.

Please refer to our End of Contract information page, which provides advice on how to check your vehicle for damage and how to prepare your vehicle for collection.

What items do I need to return with the vehicle? My vehicle has been damaged but it wasn't my fault, why am I being charged? My vehicle had some damage but it was repaired. Why have I been charged? My vehicle was returned in immaculate condition / the inspector told me that my vehicle was in great condition. Why have I been charged? Can I have evidence that you have repaired the damage listed in the inspection report? Can I cancel my contract early? Does vehicle mileage impact the end of contract damage costs? The inspector used tools to demonstrate damage that is not obvious to the naked eye. Why am I still being charged? Does the age of my vehicle impact the end of contract damage costs?