How can I reduce the chances of incurring end-of-lease charges when returning my vehicle?

Please refer to our End of Contract information page, which provides advice on how to check your vehicle for damage and how to prepare your vehicle for collection.

What items do I need to return with the vehicle? My vehicle has been damaged but it wasn't my fault, why am I being charged? My vehicle had some damage but it was repaired. Why have I been charged? My vehicle was returned in immaculate condition / the inspector told me that my vehicle was in great condition. Why have I been charged? Can I have evidence that you have repaired the damage listed in the inspection report? Can I cancel my contract early? Can I change my car part way through the contract?