Contact information for existing personal lease drivers and Driving Instructors
Change of details
For all changes relating to personal information such as change of address, updated email or phone number, please send details to the email address below or call us to discuss further.
Maintenance & Repair (For customers with a maintenance package only)
End of contract
We will write to you 4 weeks before your contract is due to end, however it is your responsibility to arrange the return and collection of the vehicle. Your vehicle must be returned in a legal and roadworthy condition, with a valid MOT certificate (if applicable) and all servicing documentation should be present, with no outstanding servicing or maintenance requirements. Failure to provide this may result in recharges being applied.
Please refer to the BVRLA Fair, Wear & Tear guidelines for information on what damages are classed as general wear and tear from prolonged use, and what damages will need to be repaired before you return the vehicle to avoid damage charges.
What to do if you've been in an accident
Accidents happen, but our first priority is your safety. no matter how careful you are. Below are simple instructions and information on what to do if you have been involved in an accident.
Stop and turn your engine off
Following an accident, no matter how minor, you must stop. Turn your engine off, but keep your hazard lights on to make other drivers aware you have stopped.
Call for help
Note your location and call the emergency services if someone is injured or the vehicles are in a dangerous position in the road. Remain at the scene until the emergency services arrive. If you do not need emergency help, swap information with the other driver (details below) before you leave the scene.
Price to Purchase
If you wish to purchase your vehicle, please email Cox Auto with the following information:
End of contract date
Desired purchase date
This can take up to 2 weeks to produce and will be directly emailed to you. Please be aware the quotes are created for one month ahead.
NOTE: This is a Sales contract, separate to your finance agreement. Please ensure you have fulfilled the terms of your Finance Agreement prior to purchase.