VS Proactive Defects & Repairs Form

This form can only be used to log defects and does not cover the following:

1) Breakdowns or critical defects resulting in an undrivable vehicle 

2) Any Red Warning Lights showing on the dashboard

3) Accident damage

4) Windscreen, glass or tyre defects

5) Compliance events such as an MOT or Service

If you would like to raise any of the above, please return to My Novuna Vehicle and select the relevant option. If you are unable to find the option you are looking for, please contact us via the contact details provided in My Novuna Vehicle.

I confirm I have read and understood the above disclaimer

Vehicle Details
Ancillary Equipment
Repair Details
Select where the repair(s) is required (MANDATORY)
Further Information

Please be as detailed as possible with the defect(s) or issue(s), including exact location where required e.g. driver front side

If you have any photos of the issue(s) or defect(s), please upload them. You can upload PDFs, JPGs, GIFs or PNG files.

Booking Details
Vehicle Location
Contact Details

Your name or the booking contact's name

Your name or the booking contact's telephone number

I agree the information I have provided is accurate to my knowledge and may be used to provide the services requested

Your name or the booking contact's email address