What happens if my vehicle is stolen?

As soon as you become aware that your vehicle has been stolen, call the Police immediately to report the crime and get a crime reference number. Please also contact your insurance company if appropriate.

Please contact us on 0344 463 2900 or smecustomerservice@novunavehicles.co.uk to advise us of what has happened and we will make the necessary arrangements.

What happens if I damage the vehicle? My car has been damaged as a result of an accident, what do I need to do? I think the damage to my vehicle is a manufacturing issue. What should I do?